My ADDX Wallet
- 1. What transfer methods can I use to fund my ADDX account?
- 2. How long will it take for funds to appear in my ADDX Wallet?
- 3. How do I withdraw funds from my ADDX Wallet?
- 4. How long will it take for withdrawn funds to be credited to my bank account?
- 5. How do I cancel a request to withdraw funds from my ADDX account?
- 6. Are there transfer/withdrawal limits for my ADDX account?
- 7. Is there a fee applicable when I deposit or withdraw funds into / from my ADDX wallet?
- 8. Why do I need a one-time password (OTP) to complete a withdrawal request?
- 9. I did not authorise any withdrawals but I received an email / SMS saying that I did. What should I do?
- 10. How do I add an additional bank account to my ADDX account?
- 11. How do I remove a bank account previously linked to my ADDX account?
- 12. I need to deposit / withdraw funds in different currencies. Is it possible?
- 13. Can I buy/convert the exact amount I need to fund my investment?
- 14. How long will it take for the converted funds to appear in my wallet?
- 15. What is the minimum and maximum amounts I can convert?
- 16. How is my exchange rate determined?
- 17. What are the operating hours for converting currency?
- 18. What are currency holidays?
- 19. Why do I need to provide details of a correspondent bank account for USD/ EUR deposit bank transfers or withdrawal requests?
- 20. What should the correspondent bank details be when I withdraw funds?