32. What steps do I need to take to safeguard my ADDX account?

We take online security seriously at ADDX.  Here are some tips to protect your identity and data:

1. Check The Website Address

Before entering your ADDX username and password, you should always ensure that you are on a website that belongs to the ADDX platform.  You can verify this by checking the website address, which should indicate addx.co.

This is important because cyber criminals and scammers sometimes create lookalike versions of legitimate websites to get unsuspecting users to reveal their usernames and passwords.

2. Security Certificate Warning

If you see a warning like the one below, do NOT interact further with the website. Instead, contact us at team@addx.co

3. Monitor ADDX Account Activity

Monitor your ADDX account closely and report any suspicious account activity. If you suspect your ADDX account has been compromised, change your password and notify us immediately.

4. Other Security Measures Include:

• Install anti-virus software and firewall software on your computers and digital devices and ensure these are updated regularly
• Update your operating system regularly
• Encrypt confidential information or personal information on email network to protect sensitive information
• Avoid using public computers or unsecured public Wi-Fi networks when accessing you ADDX account

5. Identifying And Preventing Phishing Attacks

Phishing is a method by which cybercriminals attempt to trick potential victims into divulging sensitive information, such as account names, passwords and bank account information. Phishing attempts can occur via email, phone calls, instant messages, social media platforms and more. Cybercriminals may attempt to impersonate family members, friends, government officials or even ADDX personnel.

Here are some tips to protect yourself from phishing attacks:

• Check The Email Address

Check if you know the sender of any given email and verify the originating email address is correct. Phishing attacks are often sent from email addresses that are different from the domain name of the company or organization the sender is passing him or herself off as. In some instances, they may create and use domain names that are similar but not identical to the legitimate one (e.g. 1addx.co rather than addx.co). 

• Pay Attention To The Language

Pay attention to the language used by the sender. Because many phishing attacks originate overseas, English may not be the writer’s first language. As a result, phishing emails, instant messages, and other communications may contain grammatical or spelling errors.

• Appeals To Emotions

Pay close attention to the tone of the email. Cybercriminals often use methods like the promise of financial rewards or the threat of serious consequences in order to emotionally manipulate victims into doing their bidding.

• Be Careful Of Embedded Links And Attachments

Phishing emails very often require the recipients to take further actions, such as clicking on links or attachments.

• Verify any embedded link before you click on it.

By moving your mouse cursor over it, you can check the authenticity of embedded links. As an alternative, you may want to access ADDX sites by manually typing the correct web address into your browser’s address bar.

You should also be careful of attachments, which may contain viruses, spy software, and other malware. Many of these will have dangerous file extensions, such as ‘.exe’, but do be aware that they can also be packaged in other ways as well, such as ‘.zip’ or ‘.pdf’. You should avoid opening attachments you suspect may be illegitimate and you should always run a malware scan on any attachments you do open using your anti-virus software.

If you receive a phishing email or other message that purports to come from ADDX, please contact us at team@addx.co

NOTE: Please DO NOT forward the suspicious email on to ADDX or anyone else